Visitation Update

As of 3/24/2021 we will be opening up communal dining.



  • The front door will be open from 8 A.M – 5 P.M.  After hours please call (520) 298-9242.
  • All visitors must enter and exit from the front door.
  • Maximum of two visitors per resident per visit.
  • Indoor visits can be a maximum of 30 Minutes (Not going to monitor, we are going to trust the family to abide.)
  • Visitors must be screened and wash hands before going to do visit.
  • When visiting a resident that has not been fully vaccinated*, we will offer a COVID test to the visitor.
  • Visits can now be in a resident’s room.
  • Visitors must go straight to and from a resident’s room (cannot be in common spaces in the building or interact with other residents).
  • Visitors must check-out at the front desk when leaving the building.
  • Outside visitation is strongly recommended



  • Masks still need to be worn by both resident and visitor (regardless of vaccination status of either)
  • Social distancing is still required by visitors from staff and other residents (but if resident is fully vaccinated, he/she can choose close contact with visitor)


NOTE: We reserve the right to limit the number of indoor visitors at one time


*”Fully vaccinated” – means two weeks after receiving the second dose of a two-dose regimen (like Pfizer or Moderna) or the first dose of a one dose regimen (like Johnson & Johnson)



COVID-19 News Update

January 13, 20221


Dear Residents and Families:


We wanted to provide you the latest information on what is going on in our Community related to COVID.

We currently have 12 residents that had tested positive for COVID who remain in house on isolation protocols.  We have only 4 staff that tested positive that are finishing their quarantine period a home as we determine their return-to-work dates based on CDC and local health department recommendations. Read more

COVID-19 News Update

December 30, 2020


Dear Residents and Families:

We wanted to provide you a new update on what is currently going on related to COVID in our Community.

We continue to have new residents and staff testing positive in our periodic mass testing for the virus.  All positive residents remain in the building, isolated and receiving treatment from dedicated staff and with heightened infection control procedure, and staff are quarantining at home. Read more

COVID-19 News Update



Dear Residents and Families:


With our most recent round of testing yesterday, we currently have 3 positive staff members and 19 positive residents.

As in the past, all staff quarantine from home and return-to-work dates will be determined following local health department and CDC guidance.

All of the new positive residents remain in the Community in isolation and receiving cares with heightened infection control procedures.

Given the current amount of positive cases, we are again restricting visitation with the exception of compassionate/end-of-life visits and visits by essential healthcare providers.

We continue to encourage residents (and urge families to encourage residents) to take all precautions to prevent or mitigate the spread of the virus by:

  • Wearing masks when outside of their apartments;
  • Engaging in good hand hygiene; and
  • Practicing social distancing when outside of their apartments.

We will continue our mass testing and general updates on our mass testing on a periodic basis.  As always, we will immediately notify residents, residents’ primary care providers and responsible parties/family about the results and to discuss next steps.  We also continue to monitor residents for any change in condition.

As always, please contact me with any questions or concerns.



Russell Sylvester
Executive Director




Resident COVID-19 Vaccine News

Sherwood Village Assisted Living and Memory Care Residents and loved ones

The United States Department of Health and Human Services has partnered with CVS and Walgreens to administer the COVID-19 vaccine to residents of senior living communities, including Sherwood Village Assisted Living and Memory Care. This email contains information and instructions to receive the vaccine. Read more

COVID-19 Update

December 7, 2020


Dear Residents and Families:


With this new surge in positive COVID cases in the state and the country in general, we continue to perform weekly testing on our staff and bi-weekly testing on our residents.

In our latest round of testing, we had one resident test positive and four employees (all of who do not provide direct care to residents) test positive. Read more

COVID-19 Visitation Update



Dear Patients and Families,

Sherwood Village is committed to keeping you updated about our response to COVID-19. We’re providing this update to inform you of changes to comply with ADHS restrictions as Pima County has again been classified as having Substantial spread of the virus.

As I am sure many of you are aware, Arizona is experiencing an increase in the reported COVID cases.  We are committed to keeping our residents and staff as safe as possible through mitigation efforts. Read more

COVID-19 News Update



Residents, Families and Partners,

With all the increase in COVID cases through the nation, I wanted to provide you an update on COVID within our Community.

We are happy to let you know that we have had zero COVID cases for staff or residents since August 31. Read more

Visitation Update



Residents, Families and Partners,


We need your help! Our county remains in the Moderate phase which means visitation is still limited as the county’s COVID numbers are still too high. We need all residents, families and friends to please adhere to our visitation rules as they are in place for the safety of all.

Over the past weekend, we had to turn away several families who did not follow the visitation rules that we had sent out on September 17th. This is difficult on all involved. As a reminder, if visitation rules are not followed, we have the right to refuse any future visitation. I would hate to have to enforce this.

If you have special circumstances, please call and speak to me directly, and I will see how we can accommodate. Do not come to the community without a scheduled visit as we have to make sure we have staff available for sanitization and screenings. If at any time you have a question about visitation, please call the main number Monday-Friday 8-4:30.

I will aim to simplify and remind everyone of the rules:

  • First, ask yourself do you have proof of a negative COVID test within the last week or are you willing to undergo weekly COVID tests?
    • If the answer is no, you will not be able to have indoor visitations at this time.
    • If you have had a negative test result within the last week and you have self-isolated from time of test until the visit, you may schedule a 15 minute in room visit.
    • No signs or symptoms of the virus, nor contact with anyone with a positive diagnosis within a period of time from the test.
  • The only exception to this rule is if you are visiting someone for compassion care. Compassion care mainly includes actively dying or seriously declining residents. These must be approved by the Executive Director or Wellness Director only.
  • If you do not have a negative COVID Test result within the week, you may schedule an outdoor visit only, Monday-Friday during regular business hours 9 am thru 3 pm. Please allow 24 hours for the activities department to return your call.  These visits will be limited to 30 minutes to allow ample time to clean, screen and have space available to other residents. Limited weekend outdoor visits may be scheduled with our Activities Director only based on staffing.
  • No resident will be allowed to leave the community for a visit. We must be able to trace who our residents have been in contact with if we have a case of COVID outbreak.

In addition to the above, guidelines, on October 1st, the State introduced a designated visitor guidance which has very specific rules that must be followed. We have been able to update our policies and procedures and can explain to anyone who would like to qualify.  These changes include:

  • Each resident is allowed to designate two persons to visit within the community but must sign attestations and qualify.
  • The main qualifier is that weekly ongoing COVID testing for the designated visitors must be done. This is the responsibility of the visitor and you must have written proof of negative test results at each visit.
  • There are other specifics that can be explained if you call to set up a qualifying meeting.

We are working hard to remain COVID recovered, but we need your help. Please know we are doing everything we can to keep our community safe. We ask you to continue to encourage all residents to wear masks when they are out of their rooms. All visitors must be screened, Wash hands prior to visit, wear masks and social distance at all times while in the facility or interacting with residents during an outdoor visit. As much as we want to hug our loved ones, we must still keep distant to keep them safe.

Until we have guidance from the local health department and CDC that it is safe to make changes and we feel confident that we have good procedures in place to lessen the chance for a new outbreak, we are not able to ease up on some of the restrictions imposed and broaden the times for visitation. Please be patient during this phase.

We will communicate any changes in re-opening plans once they are ready to be implemented, but in the meantime, we are continuing our efforts to ensure our residents remain active and connected as outlined in previous communications.

Please continue to reach out with questions, concerns, or requests for assistance. If you have specific concerns about your loved ones’ condition, especially in regards to COVID-19, please contact us, and we can work with you and your loved one about the need for testing and arranging to do it in house to prevent any unnecessary exposure leaving the building.

If you have an immediate concern, please email Patti Stephens or me. Our phone lines are often busy, especially after hours and on weekends.  Thank you again for all your love and support during this crazy year.


Russell Sylvester, Executive Director






COVID-19 Update



Dear Residents and Families:


We wanted to provide you an update since our last communication on July 21, as we stated in our previous communication, we had taken the proactive step to test all of our residents. To date, out of almost 150 residents, we now have only eleven individuals who have tested positive for COVID-19 with still only two of those that need care outside of our community. We still have nine pending tests. Read more